Muirwood

Reviews about Muirwood

• Alyssa Dammann

  Apr, 03 2018
  ★ ☆ ☆ ☆ ☆
  By far the worst renting experience I've ever had. I wish I could put 0 stars.
  
  I moved in three long months ago. In this time our washer has flooded our apartment, our apartment has flooded from a floor drain and our furnace has broken. With all of these experiences Muirwood management has made next to no effort to accommodate us other than to suggest we go to a homeless shelter. It took almost 72 hours to move us out of a completely flooded apartment that smelled like wet dog, got all our things wet and made all of our things smell like wet dog. Our furnace went out last Thursday. It's currently Sunday afternoon, our apartment is 51 degrees and no one has given us any solution other than to call the police and go to a homeless shelter. You can't make this up. The office people have been so kind but have no control but to pass us to upper management. Upper management hasn't done anything to help us besides be off on Friday and the entire weekend and sit in their warm houses and not answer their phone or email. Must be nice to not be on call or at work like the rest of the complex.
  
  By the way, they aren't planning on replacing the carpet in our old apartment according to our inside source. Super ethical Muirwood.
  
  I have left multiple voicemails and we have sent numerous emails and have yet to be called back or emailed back.
  
  Oh and let's talk security. They pride themselves on security but the back gate has been left open for weeks. Our two building doors are broken or unlocked 100% of the time. Despite multiple calls nothing has been fixed. It's like a robbers dream up in here.
  
  I regret my decision immensely. We will be moving out the second we can afford to break our lease. I can't wait to see what goes wrong next.

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